Return Policy

You can return your order within seven (7) days of receiving the products. If your order arrives in multiple deliveries, the 7-day period begins on the day you receive the final delivery.

Conditions for Acceptance For a return to be accepted, it must meet the following criteria:

• The product must be unused and intact.

• The product must be in its original packaging with original tags attached.

• Accessories must include all parts of the original packaging.

• Vacuum-sealed accessories must remain sealed.

Exclusions

• Items marked “FINAL SALE” in the product description are not eligible for return, store credit, or exchange.

• This includes all items found in the “SALE” sections.

Refund Eligibility Kitchen 711 will only issue a refund if the product defect was caused by materials or the assembly process by Kitchen 711.

We do not refund products that are:

• Obtained from a source other than kitchen711.com.my.

• Damaged by abuse or negligence (exposure to chemicals, caustic substances, open flame, high heat, sharp objects, etc.).

• Damaged by mishandling by the buyer.

• Damaged by misuse or activities other than the intended purpose.